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POS terminals generate great losses in India

October 18, 2017
A recent State Bank of India report has found that Indian banks might experience some significant losses due to the large investments made in POS terminals coupled with the low adoption rate by consumers.
Communication Team / Equipo de Comunicación

In a report, the State Bank of India (SBI) revealed that banks might lose Rs 3,800 crore (USD 580 million) annually due to the large investment in POS (Point of Sale) machines over the past months.

Since the demonetisation of 86% of the currency in circulation in November 2016, the government is actively promoting alternative payment methods, notably by encouraging banks to install more POS terminals. As result, the number of card-swipe machines almost doubled over the past months, to 2.8 million machines last July (compared to 1.5 last year). Nevertheless, the average number of transactions at POS remains low, equalling approximately 150 payments per month. Additionally, charges on debit cards have been significantly reduced in an effort to promote card payments. As a result, costs are surpassing revenues, while banks continue to install on average 5,000 POS terminals daily. 

What’s more, losses are particularly remarkable when the card-issuing bank is different from the bank that installed the POS machine – known as “acquiring bank”. When the transaction is made with a credit card, the acquiring bank has to pay charges to the card-issuing institution, generating even more losses. According to the SBI, the amount of money lost is so significant that it questions the future of acquiring banks. The report underlined that these investments will only be viable in the long-run if POS transactions surpass ATM withdrawals – a challenge that is still far from settled.

To read the original article, please click here.

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