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2016 vast attack in India’s ATM network identified

Categories : Cash generates security, Cash is trust
February 23, 2017
Tags : Asia, Data breach, Hacking, India
3.2 million debit card details were stolen in India due to a flaw in Hitachi Payment Services' security system. Hitachi promised to enhance its security infrastructure to prevent future breaches.
Communication Team / Equipo de Comunicación

In mid-2016, India suffered a massive security breach in its ATM network that lasted for almost two months. About 3.2 million debit card details were allegedly stolen from the country’s major banks including the State Bank of India, HDFC Bank, ICICI Bank or Axis Bank due to a malware in Hitachi Payment Services’ servers. Customers were advised to change their PIN codes and millions of debit cards had to be recalled. Moreover, payments were blocked at international locations and the withdrawal limit was temporarily reduced.

The case has been audited by the payment security specialist SISA, which confirmed that the hackers exploited a flaw in Hitachi Payment Services’ system. Loney Antony, Hitachi’s Managing Director, acknowledged the mistake and apologized to banks and customers for the inconvenience. He added that the company will enhance its infrastructure to prevent further cyber-attacks.

Another investigation led by the National Payment Corporation of India found that 641 customers from 19 banks had their bank accounts plundered through illegal withdrawals, for a total amount of 13 million rupees ($194,600).The amount of stolen data could unfortunately not be determined.

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