Cash Infrastructure

The digital revolution promised convenience, efficiency, and progress, but as cyber threats, addiction, and social fragmentation rise, its dark side is becoming impossible to ignore. Can a hybrid payment future truly balance digital innovation with cash resilience? And as cash usage declines, who will fund the infrastructure that keeps it viable? The future of payments demands a radical rethinking of how we preserve inclusion, trust, and choice.

"Are banks still ‘where the money is’? Globally, legislation increasingly recognises the right to access to cash and the obligation to accept it—but fails to guarantee the infrastructure. Without binding obligations, cash risks disappearing by default, not by choice. Time to rethink financial inclusion, economic resilience and territorial equity?

Indian banks are planning to deploy 17,350 new ATMs—75% cash recyclers—over six months, led by state-run banks, to boost efficiency and fill gaps, blending tech innovation with enduring cash demand.

2024 marked a pivotal chapter in the evolving narrative of cash. From New Zealand’s innovative community cash trials to Germany’s National Cash Forum, efforts were made to enhance access and acceptance of cash. Research delved into its psychological and societal importance, while the Paris Olympics exposed the challenges of cashless society. This retrospective captures key moments that shaped the discourse on relevance of cash, reflecting its enduring role in fostering financial inclusion, economic stability, privacy and consumer choice.

Domestic ATM cash withdrawals are subject to interchange fees, which are designed to compensate ATM deployers for operational costs. These fees have remained largely unchanged for years, in spite of rising operational costs. This divergence poses a threat to the sustainability of ATM networks.

CashEssentials will be hosting a seminar on the Future of Cash at the ATMIA Europe and Emerging Markets Conference in London on 10 October 2024. It will focus on understanding the changing cash environment and what stakeholders are doing to optimise the cash cycle and ensure the future viability and sustainability of cash.

Proposals from the financial services watchdog to protect and widen cash access are "a good start but could go further" argues the Federation of Small Businesses. Cash infrastructure should be considered a public good.

Cash prevails in the Palestinian economy in the form of Israeli shekels. Cross-border payments are unstable. Cash transfers will have a limited impact without humanitarian supplies to help displaced Gazans.

The Australian Competition and Consumer Commission (ACCC) has approved the merger of the two largest cash in transit companies, Linfox Armaguard and Prosegur Australia. The merger will create a single cash logistics provider, operating under the Armaguard name, with an estimated market share of more than 90%.

The smooth circulation of coins is a pain point in the cash cycle. The RBI innovates by deploying vending machines to enhance access to coins.

Crises such as the Covid-19 pandemic and the Russian invasion of Ukraine demonstrate the importance of a resilient cash cycle. Several countries are taking measures to further secure the supply of cash in times of crisis.

A massive winter storm caused widespread power outages across the United States. Cash demonstrated its resilience during the blizzard in the worst-affected Buffalo area.