An ACI Worldwide data survey found that US public transportation users still prefer paying for their fares in cashMoney in physical form such as banknotes and coins. More. In fact, 51% of the 2,006 respondents admitted choosing cash over debit/credit cards (30%) and mobile paymentA transfer of funds which discharges an obligation on the part of a payer vis-à-vis a payee. More apps (12%) when purchasing their ticket.
The reasons for this preference are strongly related to riders’ perception of security: they believe that cash is still the most secure payment methodSee Payment instrument. More. Also, although the current payment process is deemed secure, 78% stated that they would immediately revert to cash if there should ever be a data breach.
There are significant geographical differences within the United States. For example, New Yorkers are those that use cash the least (42%) while Philadelphians use it the most (75%).
The findings prove that the public places a high importance on security and data protection and that the payment method that best reassures these fears is cash.
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